4 tips to conduct remote usability testing

When you are designing a product one of the main objectives should be how usable it is to the target audience. The best way to know that is by putting the product in front of your users and ask them to use it and give you feedback. This is called usability testing. Usability testing is conducted by most companies to see the reaction to their product when a real-time user is actually using it. Let’s take an online makeup ordering app. You want to know if they are facing problems installing the app in various device configuration, is the keyword for searching items intuitive enough, how the app works in a slow internet connectivity environment, is the user experience from shopping to payment smooth enough?

What is remote usability testing

Usability testing can be in many forms, create a test lab and assign set of tasks to your employees, you can ask your friends and family to install the app and give you feedback, walk into a college and ask students to test it on their mobile phones or do it remotely by selecting your target audience consciously and assign them a list of tasks, these people can be from different geographical locations, different age group, mix gender ratio and they can test your app on different devices in their own personal space, be it their home, office, college, or any specific location you want them to be at. Remote usability testing is a research method by which you can record the screen, the user reactions while the user is using your product. There are various tools which you can use to get this data. It is a smart way to get maximum input in a short duration of time, but conducting a successful remote usability testing is another story which we will uncover in rest of this article.

Tips and tricks to conduct Remote Usability Testing

To conduct a successful remote usability testing session there are few must-haves which one should keep in mind. I have listed down below few points which have helped me in the past:

To end this article I would say Remote Usability Testing is definitely worth giving a shot, it takes a little extra effort and coordination but it gives extraordinary, honest and unbiased results which are difficult to accumulate otherwise.

Hope this article was helpful.

Happy Testing!

I hope you enjoyed reading this article. Thanks for your time and feel free to add your comments below and let me know your thoughts about this article.